December 2004
Dear Richard
I am writing to express the Society's sincere gratitude for all the work your organisation has undertaken to put our Society's affairs in better shape since you were appointed to manage our membership services some months ago. In particular, the work PAMS has carried out reconciling our accounts and membership records has been quite outstanding.
Our service delivery to members has improved significantly since your appointment and the contribution PAMS has made to updating our database, banking and accounting processes, by using PAMS software, has substantially reduced the workload of our Treasurer and our Secretary.
We look forward to a long association with your organisation.
With kind regards.
Yours sincerely
Neville Norman
President



